Contact support

A small team answers every message personally, on business days, usually within a few hours.

Still need help?Our team answers on business days, usually within a few hours.
Other ways to reach us

Ways to reach us

  • In the app. Open the account menu in the top right and click Contact support. The conversation stays attached to your account, so we can look things up right away.
  • From this page. The button above opens the same messenger without signing in.
  • By email. support@preb.co. For volume pricing and invoicing write to sales@preb.co.

What to include

The more of this you add, the faster we can help:

  • The name of your workspace and the list you are asking about.
  • One or two example rows, for instance the name and company of a person with a surprising result.
  • What you expected and what you saw instead, with the time it happened.
  • A screenshot, if the problem is on the screen.

Feature ideas

We read every suggestion. Send it the same way as a support question, with Contact support in the account menu or the button above.