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Data and results
Data and results
What Preb finds, what the statuses mean and how long we keep your data.
What Preb can find
The three contact fields you can order, the profile details that come with them, and where the data comes from.
Valid, Probably valid, Catch-all and Not found
What the four email levels mean, what is charged and how to use catch-all addresses.
Mobile and landline numbers
Only active mobile numbers cost credits. Landlines are free, inactive numbers are dropped, and US and Canadian mobiles carry an ownership check and a connect rate.
Contact statuses and skip reasons
What the status of a single row means, including every reason a row was skipped.
Identify people from an email address
When a row only has an email, Preb can find out who the person is for 2 credits.
Your data and your contacts' data
How long Preb keeps lists and results, what people can ask for, and where to find the legal documents.
Still need help?
Message our team from here. We answer on business days, usually within a few hours.
Other ways to reach us
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