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Getting started
  • What Preb does
  • How to sign in
  • Your first workspace
  • Enrich your first list in five minutes
  • The free trial
  • Someone shared an enriched list with you
  • Keyboard shortcuts
Lists and enrichment
  • Prepare your spreadsheet
  • Upload a file and map your columns
  • Choose what to find
  • How long does enrichment take
  • List statuses explained
  • Stop a list
  • Read your results in the app
  • Download your enriched list
  • Rename, find and delete lists
  • Duplicates and rows enriched before
Enrich single contacts
  • Find one person without a spreadsheet
  • When to use Enrich and when to upload a list
Data and results
  • What Preb can find
  • Valid, Probably valid, Catch-all and Not found
  • Mobile and landline numbers
  • Contact statuses and skip reasons
  • Identify people from an email address
  • Your data and your contacts' data
Credits and billing
  • How credits work
  • Plans and prices
  • When credits expire
  • Upgrade, downgrade or switch billing interval
  • What happens when you run out of credits
  • Invoices, payment methods and cancelling
Workspace and account
  • Invite teammates
  • Roles explained
  • Your profile and notifications
  • Remove a member or leave a workspace
  • Delete your workspace or your account
Troubleshooting and FAQ
  • The sign-in link does not arrive
  • My file will not upload
  • Many rows are missing required fields
  • I got fewer results than expected
  • The downloaded file looks wrong in Excel
  • Frequently asked questions
  1. Help center
  2. Getting started

Getting started

What Preb does, how to sign in and how to enrich your first list.

  • What Preb doesUpload a spreadsheet of people and get back verified emails and mobile numbers.
  • How to sign inSign in with Google or with a link we send to your work email. There are no passwords.
  • Your first workspaceThe one-time setup after your first sign-in: your name, your workspace and an optional phone number.
  • Enrich your first list in five minutesThe whole flow from upload to download, using the sample file if you like.
  • The free trialNew workspaces start with 50 credits that are valid for 30 days.
  • Someone shared an enriched list with youA founder of Preb sent you a link and a 4-digit code. Here is what you can do with it.
  • Keyboard shortcutsA few keys that save clicks in the app.
Still need help?Message our team from here. We answer on business days, usually within a few hours.
Other ways to reach us
Preb, recruiting data enrichment.
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