How long does enrichment take

What to expect while a list runs, and why you can close the tab.

Updated

Most lists finish within minutes. A list of a few hundred people usually takes 5 to 15 minutes. Larger lists of several thousand rows can take an hour or more, because Preb verifies every email and checks every phone number before it shows them.

While the list runs

  • The list page shows a progress panel with the current step and an estimated time left.
  • Rows fill in as results arrive. You can already read, search and copy them.
  • You can close the tab or sign out. The work continues on our side.
  • When the list is finished you get an email, and the bell in the top bar shows a notification.

Why the time varies

Mobile numbers and personal emails take longer than work emails because more sources are checked. Lists with many rows from the same company are faster than lists spread across many companies.

Note

If a list shows Paused, provider issue, one of our data sources is temporarily unavailable. The list resumes by itself, nothing is lost and nothing is charged twice.
Was this article helpful?

Related articles

Still need help?Message our team from here. We answer on business days, usually within a few hours.
Other ways to reach us